<p class="MsoNormal" style="text-align: center; line-height: 15pt; text-indent: 24.1pt; margin: 0cm 0cm 0pt; mso-pagination: widow-orphan"><span style="color: #ffa500"><strong><span style="font-size: 16pt"><font face="新宋体">第一章 总则</font></span></strong></span></p>

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<span style="font-size: 11pt; line-height: 150%; text-indent: 21pt;">&nbsp; &nbsp; 为了使全体职工的仪容仪表、言行举止、待人接物达到规范化、专业化、服务化的标准，提升形象，特制定本制度。适用范围：适用于全体职工。</span></p>

<p class="MsoNormal" style="line-height: 15pt; text-indent: 24.1pt; margin: 0cm 0cm 0pt; text-align: center;"><span style="font-size:16pt;"><span style="color:#FFA500;"><strong>第二章 具体内容</strong></span></span></p>

<p align="left" class="MsoNormal" style="text-align: left; line-height: 15pt; text-indent: 24.1pt; margin: 0cm 0cm 0pt; mso-pagination: widow-orphan"><strong><font color="#0000cd" size="5">&nbsp;&nbsp;<span style="font-size:14pt;">一</span></font></strong><span style="font-size:14pt;"><span style="color: #0000cd"><b><span lang="EN-US" style="line-height: 150%; font-family: 新宋体">、</span></b><b><span style="line-height: 150%">员工形象规范</span></b></span></span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">1.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">着装整洁、得体，服装正规、整洁、完好、协调、无污渍，扣子齐全，不漏扣。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">2.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">头发梳理整齐，不戴夸张的饰物。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">3.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">男职工修饰得当，嘴上不留胡须。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">4.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">女职工修饰文雅，且与年龄、身份相符。工作时间不能当众化妆。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">5.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">保持口腔清洁，工作前忌食葱、蒜等具有刺激性气味的食品。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">6.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">精神饱满，注意力集中，无疲劳状、忧郁状和不满状。<span lang="EN-US">&nbsp;</span></span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">7.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">提倡讲普通话。</span><br />
<strong><font color="#0000cd" size="5">&nbsp; &nbsp; </font></strong><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">8.使用&ldquo;您好&rdquo;、&ldquo;谢谢&rdquo;、&ldquo;不客气&rdquo;、&ldquo;再见&rdquo;、&ldquo;不远送&rdquo;、&ldquo;您走好&rdquo;等文明用语。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">9.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">接待来访热情周到，做到来有迎声，去有送声，有问必答，百问不厌。</span><br />
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<strong><font color="#0000cd" size="5">&nbsp; &nbsp; <span style="font-size:14pt;">二</span></font></strong><span style="font-size:14pt;"><span style="color: #0000cd"><b><span lang="EN-US" style="line-height: 150%; font-family: 新宋体">、</span><span style="line-height: 150%; font-family: 新宋体">办公环境维护</span></b></span></span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">1.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">维护个人周边办公环境的整洁，办公桌上应保持整洁并注意办公室的卫生。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">2.</span><span style="line-height: 150%; font-family: 新宋体; color: red; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">办公室为无烟区，禁止吸烟。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">3.</span><span style="line-height: 150%; font-family: 新宋体; color: red; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">废弃茶叶不要倒入水池内，以免阻塞水池管道。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">4.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">办公室的绿色植被采取就近原则指定专人浇水，以免漏浇重浇。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">5.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">经常开窗通风，保持空气清新。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">6.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">办公室人员需要丢掉的东西应丢进办公垃圾篓内</span><span style="line-height: 150%; color: black; font-size: 11pt">，要时常保持办公室清洁干净。</span><br />
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<strong><font color="#0000cd" size="5">&nbsp;<span style="font-size:14pt;"> &nbsp; 三</span></font></strong><span style="font-size:14pt;"><span style="color: #0000cd"><b><span lang="EN-US" style="line-height: 150%; font-family: 新宋体">、</span><span style="line-height: 150%; font-family: 新宋体">能</span><span style="line-height: 150%">源管理制度</span></b></span></span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">1.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">办公用纸的使用提倡&ldquo;利旧用废&rdquo;的原则，严禁浪费和不按规定使用，对能够两面书写的纸张，应尽量两面使用后在废弃。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">2.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">节约使用文具和器材，爱惜各种设备和物品。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">3.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">职工应留意办公设备的用电状况，长时间不使用时应将设备关闭，以避免长时间待机造成的电力损耗。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">4.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">职工应关注办公电脑的用电状况，</span><span style="line-height: 150%; font-family: 新宋体; color: red; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">待机或午餐时间应关闭显示器</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">，长时间不使用时（如因故外出）应将电脑关闭，下班时应尽早关闭电脑，尤其不能使电脑开着过夜。工作时不应使用外接电源的音像设备，非工作时间不应对电脑进行使用。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">5.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">职工离开或下班时应作到随手关灯，人走灯灭。白天应打开窗帘，室内光线够用时，尽可能不开灯。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">6.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">在没有会议举行的时候，会议室内的照明、空调和其他用电设施都不应被使用，会议结束时应将正在工作的电器关闭。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">7.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">非必要时应尽量不使用空调，夏季应尽量开窗散热，必须使用时，</span><span style="line-height: 150%; font-family: 新宋体; color: red; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">空调温度</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">亦不应低于</span><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: red; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">26</span><span style="line-height: 150%; font-family: 新宋体; color: red; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">℃</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">。非工作时间不应使用空调，下班时务必关掉空调电源。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">8.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">职工不应将生活电器带至公司使用，亦不能私自连接额外的电源插座。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">9.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">职工下班后应关闭饮水机，尽量不产生冗余使用</span><span style="line-height: 150%; color: black; font-size: 11pt">（夏天加热冬天制冷）。</span><br />
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<span style="color: #0000cd"><span style="line-height: 150%; font-size: 11pt"><span lang="EN-US"><span style="font-size: 14pt">&nbsp;</span></span></span></span><strong><font color="#0000cd" size="5">&nbsp; &nbsp;<span style="font-size:14pt;">四</span></font></strong><span style="font-size:14pt;"><span style="color: #0000cd"><b><span lang="EN-US" style="line-height: 150%; font-family: 新宋体">、</span><span style="line-height: 150%; font-family: 新宋体">员工禁止行为</span></b></span></span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">1.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">坚守工作岗位，不要串岗；</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">2.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">不要随便使用其他职工的电脑；客户未经主管批准，不准使用公司电脑。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">3.</span><span style="line-height: 150%; font-family: 新宋体; color: red; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">工作前不得饮酒</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">，工作期间保持清醒的头脑。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">4.</span><span style="line-height: 150%; font-family: 新宋体; color: red; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">不得使用办公电脑玩游戏（含下班或休息时间）</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">。</span><br />
<strong><font color="#0000cd" size="5">&nbsp;&nbsp;&nbsp; </font></strong><span lang="EN-US" style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">5.</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">上班时间</span><span style="line-height: 150%; font-family: 新宋体; color: red; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">不得浏览博客、微博、社交网站或其他与工作明显无关内容</span><span style="line-height: 150%; font-family: 新宋体; color: black; font-size: 11pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">，不得长时间使用<span lang="EN-US">QQ</span>进行与工作不相关的交流。</span><span lang="EN-US" style="line-height: 150%; font-family: 宋体; color: black; font-size: 9pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt"><o:p></o:p></span></p>
